By using IQXpert App, you accept the terms and conditions described in this Privacy Policy.

This Privacy Policy describes how we collect, use and disclose your information and how this information can be accessed and deleted when necessary.

IQXpert App may contain links to websites, apps, products or services that are operated by third parties. This Privacy Policy does not extend to these third parties on which we have no control and for which we cannot be held liable. We encourage you to read about the privacy policies, procedures and practices of those third parties.

We collect and process information from your device in several ways, including:

• Once you have given us your consent to track your location, we keep track of your location and movement, including your latitude, longitude, time and speed of travel.
• The collection of location data only happens while Transit App is in the foreground (unless explicitly stated otherwise by Transit App) and if you’ve granted Transit App access to your device’s location services.
• We collect your preferences, including favorite routes, saved locations and other personal customizations such as the “Minimize Walking” option you may select for planning a-to-b trips.
• We also automatically collect usage details each time you use Transit App, including the country of origin, the searches you make, the routes you interact with, the type of phone or OS you are using, etc.
• We collect your name, phone number, zipcode, email address, and payment information when you buy a bike share pass in supported cities.
• We collect your name, phone number, email address and other information you may provide when using the “Send Feedback” feature in the Settings view. When using that option, a “debugging info.txt” file is automatically attached to the email body and contains contextual information (such as your current location, device type, OS version, etc.) that help us address issues you may be reporting.
• We collect contact information (email and/or push notification token) when you explicitly request to be notified when Transit App supports a new market.
• When purchasing mobility passes or services directly from Transit (ridehail, bikeshare, scooters, transit) in supported cities, we collect your name, phone number, zip/postal code, email address, payment information, and other elements necessary to complete a transaction.

We may use information collected from or provided by you for the following purposes:

• Provide you with pertinent transport information for nearby services;
• Understand your preferences so that we can customize Transit App for you, such as recommending personalized transport options;
• Measure usage of Transit App, including usage of specific features and views;
• Generate real-time location data of transit vehicles and broadcast the vehicle location and predicted arrival times to other users;
• Securely transfer your payment information and user credentials to mobility operators to provide you access to their services;
• Securely transfer your payment information and user credentials to bike share operators to provide you access to their bikes.;
• Develop and improve Transit App based on your feedback and interactions;
• Guide product development and build new features;
• Conduct research on users habits and how they use public transportation;
• Identify and correct bugs and other problems with Transit App;
• Respond to your emails and help with support queries;
• Subject to your consent, keep you posted from time to time on latest announcements and additional information;
• Comply with law and regulations and lawful requests or orders.